FAQs

The Vitality Web MD program allows you to access a doctor from your home, office or on the go. Our Board-Certified doctors can visit with you either by phone or secure video to help treat any non-emergency medical condition.  

The Vitality Web MD program is NOT INSURANCE. If you have insurance, this program is a value added to your existing plan providing convenience, accessibility and cost savings.  

Vitality Web MD TeleMedicine is not intended to replace your primary care doctor. A virtual doctor’s appointment can sometimes substitute a doctor’s office, urgent care, or an emergency room visit. The program is designed to handle non-emergency medical issues. You should not use TeleMedicine if you are experiencing a medical emergency. In case of a medical emergency you should dial 911 immediately.  

Our doctors are trained to treat a wide range of conditions. Common medical conditions:

• Acne
• Allergies
• Constipation
• Cough
• Diarrhea
• Ear Problems
• Fever
• Flu
• Headache
• Insect bites
• Nausea
• Pink Eye
• Rash
• Respiratory problems
• Sore throats
• UTI (Adult Females Only)
• Vaginitis

Learn More about our services

Yes. All Members of the household are covered whether traveling, at college or on a layover at an out of state airport.  

Our service is available anywhere in the United States**. Our network of Board-Certified doctors will be provided to you based on the state you are located. We make sure that each doctor is fully licensed to practice medicine in your state.

** In Arkansas, an initial visit must be completed via video. After an initial visit, subsequent consultations may be completed via phone.